Corporate Information

Management:
General Manager: Juan Ignacio Maturana Lazo
Risk Manager: José Joaquín Urrutia Mery
Operation Manager: Javier Irarrázabal Galleguillos
New Bussiness Development Manager: Ana Bocic Meneses
Product Manager: Natalia Hernández Pérez

BancoEstado Service Center -ServiEstado- was created in 2004, in order to offer he bank's customers a new service model that supports the work of the branch office network and performa more operations.

Its activities aim to increase access to financial transactions such as current account, savings, pay loans and taxes, through  totally automated system directly in front of the customer. In the future, other  non-financial services will be included such as sell concert tickets and pay on-line utility service bills.

Administration:
General Manager: Denis Daroch Gutiérrez

Human Resources Manager: Rodrigo Ulloa Toro

Commercial Manager: Ugo Salvatore Durán Lo Presti

Contact Us:
Head Office: Nueva York 9, 4th Floor, Santiago

Telephone: (56 2) 2970 8484

Call Center: 600 200 0011

www.serviestado.cl

BancoEstado 24 Hour Contact Service was created in 2001 as a corporation to back the line of business and provide services 24 hours a day, seven days a week, top quality service for bank customers and subsidiaries, available through a telephone and Internet connection.

It is located in the district of Lota so as to help develop the economic renewal process of the area. In fact, most employees come from the coal mining area.

Administration:
General Manager: Miguel Sabag
Operations Manager: Luis Hernán Iturrieta M.

Contact Us

Customer Service: 600 200 7000

This subsidiary was created in September 1999 as a BancoEstado subsidiary, in order to offer bank customers a wide range of insurance policies, at low prices and with more coverage, reaching the segments that due to socioeconomic conditions do not have access to these products. Thus, BancoEstado fully entered into the activities of BancaSeguros, which is becoming the most important channel for mass marketing insurance policies.

In a short period, this BancoEstado subsidiary has begun to have a strong share in BancaSeguros market, and today it has become the second most important banking broker of the insurance market, having one and a half million customers insured and offering a wide range of insurances policies.

In September 2004, due to this successful performance, BancoEstado undertakes a sales promise and strategic alliance with MetLife Inc., an American company leader in life insurance policies sales, in order to continue fostering the insurance business and widening the range of products offered to the customer segment. This alliance culminated the process started two years before and which aimed to incorporate an international strategic partner.

This is how BancoEstado Corredores de Seguros S.A. emerged; it continues to be a bank subsidy, but 50.1% is owned by BancoEstado and 49.9% by MetLife Chile Inversiones Ltda.

Administration:
General Manager: Rodrigo Della Maggiora Silva
Business Manager: Felipe Valdivia S.
Administration and Financial Manager: Juan Pablo Delgado E.
Customer Service and Marketing Manager: María Gabriela Navarro L.

Contact Us:
If you want to contact BancoEstado Corredores de Seguros you can go to Moneda 1140, 2 nd floor- Santiago

Call Center: 600 6601212

If you want information on Life Annuity Policies, contact our specialists: ejrentav@bancoestado.cl or visit our offices at Moneda 1140, 5 th floor - Santiago .

In 1995, one of the biggest and most reliable financial institutions in Chile took a decisive step in the context of microcredits and microfinancing. Toward the end of 20th century, BancoEstado launched the Specialized Program for Microenterprises. This subsidiary with a strategic role would impact the bank and the future of thousands of enterprising families.

Under the name BancoEstado Microempresas , and inspired by the institutional mission to generate equal opportunities for all Chileans to have access to financial services, the program was the answer to the microenterprise sectors, that until then had been marginalized from the financial system.

When the first specialized platform was launched in March 1996, BancoEstado was starting a new chapter in its long history as a public financial institution. Its decisive social role, with events that had been milestones in the mortgage credit and savings area nationwide, was now targeting microenterprises, for people who had already started their own business, and therefore increasing their options within the financial market.

This subsidiary is the leader in providing services to microenterprises; it has 120 Specialized Platforms nationwide, currently serving more than 160 thousand customers.

Administration:
General Manager: Alejandro Romero Saccani
Manager Strategic Development and Control Management: Gabriela Rojas Vera
Commercial Manager: Marialy Muñoz López
Gerente de Sucursales: Carla Hormazábal Marín
Risk Manager: Carlos Hernández Zárate
Operation Manager: Gustavo Hernández Vera
Human Resources Manager: María José Lindsay Córdova

Contact Us:
Head Office: Avda. Libertador Bernardo O'Higgins #2696 – 2nd Floor

Call Center:
600 200 6000

Telephone:
(56 2) 2970 8590

The General Fund Administrator is a BancoEstado subsidiary company that offers its customers different and attractive savings and short, medium and long-term investment options, through products such as Mutual Funds and Housing Fund, keeping in line with the bank's financing tradition based on security, reliability and solvency.

Administration:
Chief Executive Officer: Jaime Fernandez Labra
Chief Investment Officer: Luca Restuccia
Chief Commercial Officer: -
Chief Operations Officer: Felipe Banse Recordon

Contact Us:
Banco Estado S. A Administradora General de Fondos Company ID Number: 96.836.390-5 Head office: st. Nueva York 33, 7 th floor, Santiago, Chile

Telephone: (56 2) 29708900

Call Center: 600 200 7000

Distributors of BancoEstado S.A. Administradora General de Fondos are:
Banco del Estado de Chile
Company ID Number: 97.030.000-7
Head office: Avenida Libertador Bernardo O'Higgins N° 1111, Santiago.

Banco Estado S.A Corredores de Bolsa
Company ID Number: 96.564.330-3
Head Office: Avenida Libertador Bernardo O´Higgins 1111, 6 th floor, Santiago

BancoEstado S.A. Microempresas Asesorías Financieras
Company ID Number: 96.781.620-5
Head Ofice: Avenida Libertador Bernardo O´Higgins N° 2696, 2 th floor, Santiago

Launched in 1989, BancoEstado Brokers is the first BancoEstado subsidiary and offers a complementary business service to the banking activity.

Its business offers tools to meet the financial products and services required by personal, small business and large company clients. It has a solid capital base and the best and most complete nationwide coverage, through competitive and transparent costs.

To date, BancoEstado Brokers has become one of the top three operators in the domestic market in financial intermediation.

With the assistance of the BancoEstado subsidiary, critical data such as profitability and security will be available to help in the decision process.

Administration:
Chief Executive Officer: Juan Ignacio San Martin C.
Head of Corporate Clients: Solange Alvarez L.
Head of Retail Sales: Cristóbal Erazo A.
Head of Trading: Cristián Vallejos B.
Chief Operating Officer: David Poblete O.

Contact Us:
Head Office: Bandera 76, piso 6, Santiago

Telephone: (56 2) 2970 71 02

And through the extensive BancoEstado branch network.

This subsidiary has been in operation since 2000; it is a service complementary to the business activity of BancoEstado that recovers delinquent portfolios. Its actions always take into account institutional values, i.e. respect for the individual; therefore, collections are based on segmented strategies according to the specific characteristics, conditions and situations of delinquent debtors.

BancoEstado Servicio de Cobranzas S.A is an efficient collection service company that uses advanced technology and the best systems available to manage databases and establish contacts with customers, in the different locations nationwide.

Management:
General Manager: Hernán Arancibia Sepúlveda
Administration and Financial Manager: Mario Plazaola Aguilera
Commercial Manager: Fernando Symon Franzoy
IT Manager : Manuel Díaz Pérez
Communication and Public Relations Manager: María Pía Spinetto Castro
Operation Manager: Rodrigo Estela Aguirre

Contact Us:
Head Office: San Diego 81, 3rd Floor, Santiago

Telephone: (56 2) 2787 17 90

This subsidiary has been in operation since 2000; it is a service complementary to the business activity of BancoEstado that recovers delinquent portfolios. Its actions always take into account institutional values, i.e. respect for the individual; therefore, collections are based on segmented strategies according to the specific characteristics, conditions and situations of delinquent debtors.

BancoEstado Servicio de Cobranzas S.A is an efficient collection service company that uses advanced technology and the best systems available to manage databases and establish contacts with customers, in the different locations nationwide.

Management:
General Manager: Enrique Fritzsche Figueroa

Operation manager: César Seguel Olmos

Commercial Manager: Ana Rebolledo Salazar

New Bussiness Development: Ignacio Constanzo Moraga

Contact Us:
Head Office: San Diego 81, 3rd Floor, Santiago

Telephone: (56 2) 2787 17 90